If it's safe to do so:

1. Turn off the main water supply

2. Open some taps to empty the pipes and ensure the water has been shut off correctly

3. Call a licensed plumber as soon as possible

Yes. If the source of the leak isn't obvious, we'll investigate to locate the issue and advise of the best repair solution.

Yes. We repair burst and leaking pipes located inside the home, outside, in walls, ceilings, roofs, and underground.

Yes. We understand burst pipes are stressful and disruptive, and we do our best to attend promptly to minimise damage.

We can provide invoices and documentation to assist with insurance claims if required. We recommend checking directly with your insurer regarding coverage.

We attend and provide free quotes within our core service area and working hours. Evenings and weekends will be subject to an "after hours" fee which will be provided at the time of booking.

Yes. We explain the work required and provide clear pricing before we start so you can make an informed decision — no surprise costs or hidden extras.

Yes. All work is carried out by fully licensed and insured plumbers, in line with Australian standards and regulations.

We service residential properties from Two Rocks to Scarborough, including surrounding suburbs.

We offer simple, convenient payment options of either bank transfer, cash or card which can be made online or via tap and pay on site.

Yes. We offer 6 year workmanship warranty inline with the WA Plumbing Standards. Parts and materials supplied by Sureflow are covered under the manufacturers warranty terms and conditions.